Seven of the top targeted industries observed in 2024 were also among the most targeted
industries for 2023: financial services, technology, manufacturing, healthcare, government,
commercial and education.
The financial services and technology sectors are viewed as lucrative targets for cybercriminals
whose primary goal is to profit from their attacks, due to the sensitive data and intellectual
property possessed by such organizations. The healthcare sector, which handles sensitive data,
and the manufacturing sector, which is highly vulnerable to production disruptions following
cyberattacks, are both valuable targets for cybercriminals. Ransomware and data extortion gangs
often target these industries, causing organizations to shut down their systems during the attack
remediation and recovery process. These groups also threaten to leak sensitive data to extort
payments from their victims. The government sector is primarily targeted by nation-state actors
for cyber espionage purposes.
Cyberattack spotlight – Change Healthcare
One of the most prominent cyberattacks of 2024 targeted Change Healthcare, the largest
provider of payment exchange platforms for the US healthcare sector.
On February 21, 2024, Change Healthcare shut down its entire network due to a cybersecurity
incident, causing widespread outages across U.S. healthcare institutions using its platform for
billing and insurance claims. The company later revealed it had been targeted by the ALPHV
(BlackCat) ransomware gang, which claimed responsibility for the attack. The ransomware group
itself also added Change Healthcare to its dark web data leaks site, claiming to have exfiltrated
sensitive health and personal information of millions of Americans.
In early March 2024, a UK and US law enforcement seizure notice appeared on the ALPHV gang's
website, but both the FBI and UK authorities denied taking down the group. An affiliate later
claimed that the gang's leaders received a $22 million ransom from Change Healthcare and
absconded without paying him his share, suggesting the notice was part of an "exit scam." In
April 2024, UnitedHealth, Change Healthcare’s parent company, confirmed the attack resulted in
a data breach affecting a significant number of Americans, revealing that sensitive information
like medical records, diagnoses, medications, and personally identifiable information were
stolen. UnitedHealth admitted to paying a ransom. In May 2024, during a US law hearing,
UnitedHealth’s CEO disclosed that the attackers gained access through stolen credentials
and exploited a Citrix remote access system at Change Healthcare, which lacked multi-factor
authentication that could have prevented the breach.
13
Vulnerability
Intelligence 4
Stolen Access
Credentials 6
Tips
7
Ransomware
5
Key
Findings 1
9
Threat
Snapshot 2
Blurring
Boundaries 3