| 2025 Law Enforcement Outlook 6
Key Findings
Modern investigations require gathering and analyzing
volumes of digital data such as communications
records, images, videos, documents, social media
and more. 46% of LEAs report challenges with both
gathering data for court-admissible evidence as well
as then analyzing it to generate intelligence and
insights, while an additional 33% of LEAs specifically
say that analyzing the data is the most challenging
part of the process for them (Figure 7).
We took a closer look at LEAs reporting that
generating intelligence and insights is most
challenging aspect for them by their ability to
successfully resolve investigations in a reasonable
time frame (Figure 8). We see that analyzing the data
is most challenging for those organizations who are
never or rarely able to resolve their investigations
(48%). Clearly, analyzing data is a key stumbling
block, and the more effectively LEAs are able
generate intelligence and insights from digital data,
the more successfully they succeed in resolving
investigations.
LEAs report that the leading non-technological
roadblocks leading to delays in investigations
is the lack of cooperation with other agencies
(37%), tied closely with the lack of collaboration
within organizations (30%), as seen in Figure 6. In
today’s world, crime knows no limits, with criminal
organizations not only committing a wider range of
crimes, but also increasingly conducting their illicit
schemes across international borders. This is proving
challenging for agencies used to operating within
fixed borders, both within their own organizations –
due to siloed teams and data – and when it comes
to sharing information with other domestic and
foreign security organizations in a timely manner.
LEAs also report that their investigations are delayed
due to staffing issues, including lack of staff with
relevant skills (33%) and staff shortages in general (32%).
LEAs anticipate that the technologies that will be
most impactful in accelerating their investigations
in the coming year are AI-powered predictive
analytics (48%) and GenAI for data exploration and
analysis (47%), as seen in Figure 9. Unsurprisingly,
it’s the largest organizations that see the most
value in AI (Figure 10), because they typically have
more data at their disposal, and are generally
better equipped to adopt and successfully use
advanced technologies.
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Gathering data isn’t enough -
79% of LEAs struggle to unlock
the insights they need
Lack of cooperation and collaboration
top the list of non-tech barriers to
effective investigations
LEAs see predictive analytics
and GenAI as game-changers
for accelerating investigations