Challenges in Leveraging Digital Data
During Investigations
Digital data has become an integral aspect of modern
investigations, with vast quantities of communications
records, images, videos, documents, digital forensics and
social media routinely needing to be gathered and analyzed
to obtain evidence and uncover clues and insights.
When asked what they find more challenging when it comes
to working with digital data during investigations – 33% of
the respondents say that generating intelligence and insights
from digital data is most challenging, 20% say that gathering
court-admissible evidence is most challenging, 46% say that
both are equally challenging, and only 1% say that they don’t
find either challenging (Figure 7).
When further examining those respondents who struggle
with generating intelligence and insights out of digital data, in
relation to their ability to successfully resolve investigations
(seen earlier in Figure 4) – we observe that the share of
organizations reporting that extracting intelligence and
insights is the most challenging aspect for them climbs to
48% (Figure 8). In other words, the ability to generate insights
is a critical factor for investigation success.
There is a clear link between the difficulties law enforcement
agencies face in generating intelligence and insights from
digital data, and their inability to successfully resolve
investigations.
Challenges with Digital Data During Investigations
Difficulty in Generating Intelligence and Insights from Digital Data
in Relation to Ability to Successfully Resolve Investigations
Figure 7
Figure 8
46%
28%
32%
31%
48%
33%
20%
1%
Generating intelligence
and insights out of digital data
Both are equally
challenging
Gathering court-admissible
evidence from digital data
None of the above
Always
Often
Sometimes
Rarely or never
1%
| 2025 Law Enforcement Outlook 13