Key Capabilities of Decision Intelligence Platforms Best-in-class decision intelligence platforms provide key capabilities needed to help customs organizations improve the accuracy and effectiveness of their decision-making processes. Data Fusion Customs organizations have a wealth of data sources that they can leverage. However, the volume of data, its siloed nature, and the diversity of formats and types have made proper analysis difficult in the past. A decision intelligence platform fuses together all types of data, regardless of source or format. Using that data, it instantly and automatically generates a 360-degree holistic profile for each shipment, container, vessel, broker, shipping company and any other entities of interest. This provides a complete overview, of everything that is known about the entity, including past offenses, typical shipping patterns, ownership, bank accounts, financial ties, connections to other entities, and much more. Machine Learning and Analytics Machine learning can analyze mountains of data to uncover hidden connections, detect suspicious patterns, predict trends, and discover anomalies that would be virtually impossible to obtain through manual analysis. This can accelerate investigations and intelligence analysis, for example by surfacing patterns of suspicious activities that indicate smuggling or trafficking. Machine learning can also be used to detect fraud based on the analysis of customs declarations, invoices, and manifests without labor intensive human reviews. Data Visualization, Investigation and Collaboration A decision intelligence platform enables analysts and investigators to easily visualize and explore data and test hypotheses using intuitive data visualization widgets such as visual links analysis, heatmaps and timelines. It should also proactively send alerts when new insights are available based on new data and ongoing investigations. Analysis in a vacuum is little help to anyone. Decision intelligence platforms should enable analysts and investigators to share information and work together collaboratively in a unified workspace. This includes the ability to easily share information with customs officials in the field, as well as exchange information with law enforcement counterparts such as border control. 12 Key Capabilities 5