Decision intelligence platforms can improve decision making at all levels of the organization: Strategic Level - equip analysts and senior decision-makers with the tools to detect trends and make strategic decisions of where to focus their organization's enforcement to best maintain security and ensure customs compliance. For example, a nation-wide surge in overdoses and deaths caused by a specific illegal drug, indicates a need to investigate where and how this drug is being bought into the country and increase enforcement on those avenues, while allocating fewer enforcement resources to other areas. Operational Level - enable analysts and investigators to detect suspicious patterns, new financial channels and changing methods of operation used by bad actors, and then build risk profiling models, develop guidelines, and conduct strategic workforce planning. Tactical Level - guide field personnel to proactively inspect specific containers, shipments, passengers, etc. that are assessed to be high risk, and steer analysts and investigators to investigate specific brokers, shippers, companies, and other entities judged to be suspicious. Fraud detection + Detect fraud through automated analysis of customs declarations, invoices, and manifests Risk assessment + Identify high-risk shipments, vessels, passengers, etc. for inspection + Identify trusted individuals or firms who should be rewarded with faster approvals and clearance Investigations & intelligence analysis + Uncover suspicious patterns indicating trafficking and smuggling + Reveal links between shipments and prior violators, known shell companies, and other risk factors + Predict which import/export brokers or shipping companies will likely be non-compliant with customs tax regulations Workforce planning + Optimize the deployment of organizational resources based on predicted trends Common decision intelligence use cases 10 Decision Intelligence 4