K68F-23 4 Strategic Imperative (continued) Source: Frost & Sullivan While security convergence has remained a buzzword throughout the industry, it is only within the last 5 years that the capabilities have started to prove operationally possible. However, a new approach to an organization’s security operations and the retirement of the siloed, legacy security systems will be required in order to provide operators with the visibility and real-time intelligence capabilities they have sought. Digital intelligence, while traditionally thought of as the same as analytics, has evolved in the last few years beyond analytics to varied data sets, intelligence gathered from devices and sensors, and integration with open source and internal databases. The multitude of data types, systems, and solutions that are providing this information goes beyond physical or cyber security systems and requires a new approach to real-time security operations and investigation. Digital intelligence solutions utilizing an open-source, single-pane-of-glass view into all security technology (no matter the operational focus) had only just begun to garner interest when response to the COVID-19 pandemic accelerated it. With so many organizations now looking for remote, real-time access to all systems, the delicate balancing act that they had to perform between safety, security, and operational continuity required foundational intelligence only available through these newer solutions.